Buildertrend is for the homeowner who:
- Wants full visibility into schedules, budgets and progress without chasing down updates.
- Values clear communication and quick approvals to keep the project moving forward.
- Prefers confidence over surprises with real-time updates, documented changes and transparent costs.
How Buildertrend helps your clients
Stay informed and involved
Building or remodeling a home is a big commitment, and your clients deserve to feel part of the process – not left in the dark. Buildertrend keeps everything organized and easy to access, so they can track progress, review details and make decisions confidently, all without digging through emails or waiting on callbacks.

They’ll access a personalized project hub to track progress, review documents and receive updates that clearly summarize what’s happening and what’s coming next.
Communicate directly with your clients in one organized space, keeping every question, answer and update easy to find.
Allow your clients to explore finishes, materials and design options, and make approvals that keep their project moving forward and on budget.
Feel confident in their investment
Clear expectations lead to better experiences. With transparent pricing, documented changes and simple approvals, Buildertrend helps your clients understand exactly where their project stands at all times. No surprises, just steady progress toward a finished home.
Clients can review detailed project outlines and transparent pricing, then approve digitally with confidence before work begins.
They’ll understand proposed changes, see cost and timeline impacts upfront and approve updates online without confusion.
Homeowners can make secure payments quickly and conveniently, with clear records that help them stay on budget and in control.
What’s possible with Buildertrend
On-schedule
projects
On-schedule projects
Clear timelines, real-time updates and streamlined approvals keep decisions moving and reduce delays, so your client’s home is completed when they expect it.
Transparent
finances
Transparent financies
Proposals, documented change orders and easy payment tracking give your clients full visibility into costs, helping them stay aligned with their investment from start to finish.
Low-stress experience
Low-stress experience
Centralized communication and organized project details eliminate confusion, minimize back-and-forth and give your clients confidence at every stage of the build.
Proof in the numbers
50%
of home builds in the U.S are powered by Buildertrend*
20k+
contractors use Buildertrend worldwide*
*Internal data
Hear why homeowners
love Buildertrend
At Killowen Construction, building a home is more than just construction – it’s about building trust, transparency and lasting relationships with their clients. And Buildertrend is the platform that allows them to do that.
We build for people all over the world, and they have some anxiety about living out of the country while someone builds their multi-million-dollar home. But, first thing in the morning, they can open up Buildertrend and see what we did with photos on Daily Logs.”
We absolutely love the Client Portal that allows us to interact with our clients seamlessly. We use Buildertrend for all of our document storage, so our clients at any given time can see the most current copies of their plans or their contracts or their change orders.
Resources for improving the client experience

Connecting homeowners to the build
By using a single communication tool, like Buildertrend’s Client Portal, homeowners get real-time updates, financial transparency and an elevated experience that makes them feel like an integral part of their project.
Managing client expectations for year-end success
Learn how proactive updates reduce misaligned expectations, minimize client anxiety and boost satisfaction and referrals.
How to forge lasting client connections
Tips for fostering client relationships before, during and after the project.
Strategies for managing every aspect of your construction process – including closeout sign-off.
Ensure superior construction customer service
Keeping your current clients happy and impressing your new clients should be your top priority.
Frequently asked questions
As a homeowner, your clients can use Buildertrend to view schedules, receive updates, approve selections and change orders, send messages and make payments – all in one convenient place.
Not at all. Buildertrend is designed to be simple and intuitive. Your clients can access everything through a web browser or mobile app, and most actions – like approving a selection or paying an invoice – only take a few clicks.
Yes, clients will have visibility into their project’s schedule and financial information within Buildertrend. The level of detail shared – and how it’s presented – is determined by you as the builder, based on how you manage your projects.
All client communication happens in one centralized space. Your client can message you directly, reference past conversations and receive real-time updates, eliminating lost emails and scattered text messages.
Yes. Buildertrend uses secure technology to protect your clients’ personal information and payment details, giving them peace of mind while managing their project online.


















